privacy policy

• Order and contact details you provide: name, email, phone number, shipping address, items purchased.
• Messages sent through our contact form.
• For Serene Halo SMS: mobile number, the date/time and IP address of your sign-up, and the consent wording you agreed to.
• Routine technical data such as IP address and browser type.

• Processing, shipping and supporting orders.
• Sending messages you requested (email or SMS).
• Fraud prevention and legal/tax records.

Your mobile number is used only to send the Serene Halo SMS messages you agreed to. Reply STOP to unsubscribe, HELP for help.

Mobile numbers, SMS opt-in data and consent are not shared with, sold or rented to third parties or affiliates for their marketing or promotional purposes. They are disclosed only to the provider that sends our messages, solely to deliver them.

With service providers for payments, shipping, email/SMS delivery and hosting, limited to what each needs; and where required by law. We do not sell personal information.

Your cart is stored in your browser's local storage. We don't use advertising or cross-site tracking cookies.

Order records for as long as tax law requires; SMS consent records while you're subscribed and for a period after, as proof of consent; other data deleted on request.

Request access, correction or deletion; unsubscribe from email via the link in each email or from SMS by replying STOP. Residents of some states have additional rights; contact us to exercise them.

Not directed to children under 13; we don't knowingly collect their data.